Shipping Policy

JMS Concern Pvt. Ltd.

Effective Date: 1/04/2026

Thank you for visiting and shopping at JMS Concern Pvt. Ltd. We are committed to delivering your products in a safe and timely manner across India.

1. Shipping Coverage

We currently ship our products to all locations across India. Orders can be placed from any state or union territory within India.

2. Order Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.

3. Delivery Time

Our standard delivery time is within 7 business days from the date of dispatch.
Delivery times may vary depending on the delivery location, courier service availability, and unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at the time of checkout.
In some cases, we may offer free shipping on selected products or promotional offers.

5. Shipment Confirmation and Tracking

Once your order has been shipped, you will receive a shipment confirmation message via SMS, email, or WhatsApp along with tracking details (if available).

6. Delays in Delivery

Delivery may be delayed due to factors beyond our control, including:

Natural disasters
Weather conditions
Government restrictions
Courier service issues
Remote location delivery delays

We will make every reasonable effort to ensure timely delivery.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, delivery delays or additional charges may occur.

8. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery. We will investigate the issue and provide a suitable resolution.